1. Welcome to DNTrade. If you want to find out about the latest domain name industry news or talk, share, learn, buy, sell, trade or develop domain names - then you've come to the right place. It's a diverse and active community, with domain investors, web developers and online marketers - and it's free! Click here to join now.
    Dismiss Notice

Worst Support Ever

Discussion in 'Netfleet.com.au' started by robert, Apr 19, 2017.

  1. robert

    robert Membership: Community

    Joined:
    Sep 24, 2014
    Messages:
    258
    Likes Received:
    179
    auDA Member:
    Yes
    ... still I have no access to my beloved Astronaut.com.au ... how we long to be together ...
     
  2. findtim

    findtim Membership: VIP

    Joined:
    Dec 13, 2011
    Messages:
    7,407
    Likes Received:
    1,580
    auDA Member:
    Yes
    sideline:
    in star trek ( i'm a trekkie) australia is refered to OFTEN, it is one of the foundation members of the "united earth" and the "federation of planets"
    although there is no reference to any australians having been an astronaut !

    and yes, i have watch all 734 episodes and every movie, :rolleyes: more then twice :eek:

    tim
     
    robert likes this.
  3. robert

    robert Membership: Community

    Joined:
    Sep 24, 2014
    Messages:
    258
    Likes Received:
    179
    auDA Member:
    Yes
    Here we go... It's Monday, and all the names I won over the weekend are NOT in my account!
    Just sent them an email and requested that I DON'T want to wait another 17 days again!
     
  4. robert

    robert Membership: Community

    Joined:
    Sep 24, 2014
    Messages:
    258
    Likes Received:
    179
    auDA Member:
    Yes
    It is now DAY 5 and Netfleet are HOLDING MY NAME and emails to their support staff hit nothing but DEAD AIR.
    FAIL NETFLEET
     
  5. chris

    chris Administrator

    Joined:
    Mar 7, 2010
    Messages:
    2,253
    Likes Received:
    829
    auDA Member:
    Yes
    Hi @robert -- it's an automated platform so it might be worth trying with another account or different email address. It might help as a workaround to get things flowing for you again.
     
  6. Horshack

    Horshack Membership: Community

    Joined:
    Nov 18, 2013
    Messages:
    326
    Likes Received:
    91
    Keep an eye an the whois details. I had one of these that went on for some time and then one day I checked and the domain was registered to someone else. It eventually made it into my account but I wonder if someone had tried to take advantage of the situation.
     
  7. robert

    robert Membership: Community

    Joined:
    Sep 24, 2014
    Messages:
    258
    Likes Received:
    179
    auDA Member:
    Yes
    Guys, I'm not a newbie here. I know what I'm doing.
    I don't need people to defend Netfleet and say it will all work out.
    There are many people who this is happening to, read some other posts in here.
    Plus, this is not the first time. This is beyond ridiculous now and I am going to get this sorted one way or the other, permanently.
     
  8. robert

    robert Membership: Community

    Joined:
    Sep 24, 2014
    Messages:
    258
    Likes Received:
    179
    auDA Member:
    Yes
    I am happy to report that Nikki from Netfleet reached out to me today. I now have at least some of my names in my account.
    I'm hoping things can get better at this point, in terms of her being contactable and sorting out Netfleet problems in a timely fashion.
    She has noted some new "help", by way of possibly a new developer, may be coming on board soon to fix some of the technical glitches... I hope and look forward to this happening sooner rather than later.
     
    neddy and findtim like this.