What's The Process With Aftermarket Auction Purchases?

[aus11]

I earlier made my first Aftermarket Auction purchase and was wondering how it all worked after I click 'by it now'?

After I did that, the domain was listed as sold, but I have not received any notification about it as was wondering do I hear from Netfleet or the owner of the domain next?

 

[Mark]

Hi aus11,

Apologies for delay responding to this. You should have since received a daily summary email of the step the process is in, with link to guides etc, and have been prompted at each step in the process via email, however for clarity, you can view each step in the process here:

http://www.netfleet.com.au/support-centre/34/Step-by-Step-Guide---Netfleet-Assisted-Sales.html

Hope that helps

Cheers
Mark

 

[aus11]

Thanks for the reply Mark!

I've actually just submitted a support ticket re the domain, because I have gotten the same email for 10 days saying:

'No action required by you for this step. It has been 16 hours in this state.'

I'm guessing that's just because the seller could have been busy over Christmas/New Year break...

 

[Mark]

No worries!

Yes, I can see the seller has not logged in since before Christmas so is probably busy. We are chasing them up for you anyhow so hopefully we will hear back soon

Cheers
Mark

 

[aus11]

Thanks! Appreciate it.