aus11
Top Contributor
Maybe one of the registrars can help me out with this one, but I recently transferred a couple of domains from ZipHosting to VentraIP and I noticed the domains didn't get removed from my ZipHosting account (and I'm now starting to get renewal emails from them).
When I emailed them asking if they could refresh the domains in my account as it is showing ones that are no longer with them, they sent me this response:
Shouldn't this be something that is automatic?
When I emailed them asking if they could refresh the domains in my account as it is showing ones that are no longer with them, they sent me this response:
Good Afternoon,
I will be happy to assist you.
Before I can proceed with your request, please let me know the domains
names that you wish to be removed from your account. Once received, we
will process request immediately.
If there is anything else that I can help you with, please let me know.
Kind Regards,
Ziphosting Customer Support Team
Shouldn't this be something that is automatic?