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Why don't registrars remove domains that have been transferred out?

Discussion in 'General Domain Discussion' started by aus11, Nov 5, 2012.

  1. aus11

    aus11 Membership: VIP

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    Maybe one of the registrars can help me out with this one, but I recently transferred a couple of domains from ZipHosting to VentraIP and I noticed the domains didn't get removed from my ZipHosting account (and I'm now starting to get renewal emails from them).

    When I emailed them asking if they could refresh the domains in my account as it is showing ones that are no longer with them, they sent me this response:

    Shouldn't this be something that is automatic?
     
  2. Joel

    Joel Membership: Community

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    You'd think so! I know AussieHQ do it, which is fantastic.

    I've found TPP don't do it automatically though (which is a PITA) and I think VentraIP used to be the same from memory (may be different now though, not sure).
     
  3. ScottNugent

    ScottNugent Membership: VIP

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    VentraIP domains that have been transferred away show up in the list for the first visit of the control panel after transfer, with a message saying they'll be removed when the page is refreshed :)
     
  4. aus11

    aus11 Membership: VIP

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    Yes, I've noticed VentraIP do that! Obviously ZipHosting don't.
     
  5. angelogiuffrida

    angelogiuffrida Membership: VIP

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    Most registries provide this information via EPP POLL messages, so really isn't difficult for registrars to implement. For the registries that don't there are other ways around it. ;)
     
  6. djuqa

    djuqa Membership: Trader

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    Yes, but most (thankfully not all) registrars have idiotic brain-dead programmers writing crippled backend applications. (I do not have any time for Lazy & Incompetent
    wannabe programmers)
    I even get renewal notices for names that have not only been transferred away from them, but have been later dropped or onsold.