Here is a free tip.
Always check the whois on any domain of interest. It should be a habit.
whois compare.com.au
Domain Name: compare.com.au
Last Modified: 08-Dec-2008 12:38:27 UTC
Registrar ID: Namescout
Registrar Name: Namescout
Status: clientUpdateProhibited
Registrant: COMPARE INTERNET
Registrant ID: OTHER None given
Eligibility Type: Other
Eligibility Name: COMPARE INTERNET
Eligibility ID: NSW BN V2465634 (NSW)
Next, cross check the Registrant & Eligibility information. Aside from the fact that this domain was incorrectly registered in the first place, because the registrant MUST be a legal entity and a business name is NOT a legal entity, the eligibility information is now invalid too.
Just do a check at ASIC:
http://search.asic.gov.au/gns001.html
Extracted from ASIC's database at AEST 11:04:22 on 03/03/2010
Name COMPARE INTERNET
Registered state/no. NSW V2465634
Type Business Names
Registration Date Unknown
Next Review Date Unknown
Status Business Names - Removed
Principal Place of Business not available
Jurisdiction Office of Fair Trading, New South Wales
---
The status shows:
> Status Business Names - Removed
Technically, you must now lodge a complaint with the registrar. The registrar will give the registrant 30 days to correct the problem. If the problem cannot be corrected, or the registrant does not respond, then the domain is placed into a 3-day pending delete and it will show as CD on our auctions. Most registrars though get it wrong and place the domain into a 14 day pending delete period.
Keep a transcript of your complaint too. Some registrars will abuse the time to respond parameters, often giving their customers much longer to respond.
I recommend reading the policy:
Complaints (Registrant Eligibility) Policy (2004-01)
http://www.auda.org.au/policies/auda-2004-01/
Knowledge is power!
George Pongas