I think you and I share the same attitudes towards instructions
Can't tell you how many times I have constructed toys for the kids or furniture, only to then have to take them apart again and reassemble while checking the instructions!
We have a Knowledge Base article here:
http://www.drop.com.au/my_account/knowledgebase.php?action=displayarticle&id=9
This information should have also been sent to you when your account was approved.
Now, while I'm using the toy/furniture metaphor, I should point out too, that many times I find these instructions confusing and incomplete. It can be challenging creating instructions for things you know intimately, because you often leave out things. So, if our instructions are a little difficult to understand please let us know (probably via our support @ drop.com.au).
If you know a way we can improve our service, then we want to know! Thanks in advance.
Best Regards
George Pongas