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Drop.com.au down?

Discussion in 'Drop.com.au' started by Andrew Wright, Oct 31, 2015.

  1. Andrew Wright

    Andrew Wright Membership: VIP

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  2. Joel

    Joel Membership: Community

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    Site won't load for me and pings aren't returned.
     
  3. eBranding.com.au

    eBranding.com.au Membership: VIP

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    Yep, down for everyone.
     
  4. eBranding.com.au

    eBranding.com.au Membership: VIP

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    Back online for me
     
  5. Drop.com.au

    Drop.com.au Membership: VIP

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    Still looking into this one guys. Should be back up soon.
     
  6. Drop.com.au

    Drop.com.au Membership: VIP

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    Back up properly now guys. Thanks for your patience.
     
  7. DomainNames

    DomainNames Membership: Community

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    Hi Drop.com.au FYI your site is down at the moment
     
  8. DomainNames

    DomainNames Membership: Community

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    Thanks Drop up again now
     
  9. Horshack

    Horshack Membership: Community

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    I've been trying for weeks to join Drop and this is the message that I receive every time: We are currently experiencing technical difficulties and will be back up as soon as possible. Please direct any inquiries to: support@drop.com.au
     
  10. Honan

    Honan Membership: VIP

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    Hi Horshack,
    Just curious. Did you send them an email to that address?
     
  11. Horshack

    Horshack Membership: Community

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    No Honan that would be too easy. The first time I just dismissed it as a small website issue and I thought that I'd just come back to it at a later time when I expected to see it working again rather than waste time swapping emails trying to provide registration details when it only takes a few minutes to do online. However, to come back over a week later and then a further week later and see the same error was concerning to me. I'll let you make up your own mind why I still haven't sent that email.
     
  12. Drop.com.au

    Drop.com.au Membership: VIP

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    Hi guys,

    For those wondering, this message: "We are currently experiencing technical difficulties and will be back up as soon as possible. Please direct any inquiries to: support@drop.com.au" gets presented only by our security system. If it's occurring on a signup, there's probably a combination of characters somewhere that look like an attack, possibly in the password.

    I'm sorry for the inconvenience. We continually update these rules when you contact us with a report to make it a bit smarter, without opening up any security risks.

    As it mentions, contact our email support if you encounter this problem and we'll sort it out for you asap.

    Cheers,

    -Cam