AnthonyP
Top Contributor
Hi Guys,
Mark has been on leave lately and since new clients seem to be reluctant to email support and because old clients seem to think we love getting support emails, I figured I'd try add more transparency by answering questions on the forum of choice for .au domainers.
I am the new General Manager at NetFleet and have been answering your support emails for the last few weeks, attempting to get a feel for issues and positives in the current NetFleet experience. I am working to improve the automation of our backend processes at the moment so I can focus on new development in the near future.
I have been involved in the .au After Market and Expired Domain Purge market for the last three years. I have worked for a many of the suppliers in this market but my involvement has mainly been technical in nature supporting and building registrar software. I have heard of many of you when issues are escalated to me when providing second level support, but now I am taking some time to get to know you guys by providing first level support.
I started out as a PHP programmer in 1998 and I am still a PHP programmer having work professionally as a Java, VB and even C++ programmer in Europe, Africa and now Australasia. Currently I am interested in trying to simplify design and focus on ease of use instead of new features. My specialisation is best described as building production prototypes. Meaning I built them as prototypes but then because they make money they end up in production.
I have worked for registrars in Melbourne, Brisbane and now finally Sydney. Being technical in nature and needing to focus on future projects means I spent lots of this time planning or being briefed on future and present .au policy. I think the current value of .au domains is thanks to the policy restrictions we have had in place and that as each layer of these restrictions are slowly relaxed we have a good opportunity for growth.
I chose NetFleet because I believe that they have been instrumental in the .au Aftermarket's growth by providing a lead generating service to wholesale domain owners and a large selection of domains to retail buyers. I think the time has come now for NetFleet to take lead generation and turn these into concrete completed sales, by providing a Transfer (Change of Registrant) and Invoicing process for our wholesale sellers. I will be working towards this goal so that we can take responsibility for the correct ownership of the domains we list for sale, control the clear communication of the sale process and to ensure the change of ownership occurs correctly and timely.
Mark has been on leave lately and since new clients seem to be reluctant to email support and because old clients seem to think we love getting support emails, I figured I'd try add more transparency by answering questions on the forum of choice for .au domainers.
I am the new General Manager at NetFleet and have been answering your support emails for the last few weeks, attempting to get a feel for issues and positives in the current NetFleet experience. I am working to improve the automation of our backend processes at the moment so I can focus on new development in the near future.
I have been involved in the .au After Market and Expired Domain Purge market for the last three years. I have worked for a many of the suppliers in this market but my involvement has mainly been technical in nature supporting and building registrar software. I have heard of many of you when issues are escalated to me when providing second level support, but now I am taking some time to get to know you guys by providing first level support.
I started out as a PHP programmer in 1998 and I am still a PHP programmer having work professionally as a Java, VB and even C++ programmer in Europe, Africa and now Australasia. Currently I am interested in trying to simplify design and focus on ease of use instead of new features. My specialisation is best described as building production prototypes. Meaning I built them as prototypes but then because they make money they end up in production.
I have worked for registrars in Melbourne, Brisbane and now finally Sydney. Being technical in nature and needing to focus on future projects means I spent lots of this time planning or being briefed on future and present .au policy. I think the current value of .au domains is thanks to the policy restrictions we have had in place and that as each layer of these restrictions are slowly relaxed we have a good opportunity for growth.
I chose NetFleet because I believe that they have been instrumental in the .au Aftermarket's growth by providing a lead generating service to wholesale domain owners and a large selection of domains to retail buyers. I think the time has come now for NetFleet to take lead generation and turn these into concrete completed sales, by providing a Transfer (Change of Registrant) and Invoicing process for our wholesale sellers. I will be working towards this goal so that we can take responsibility for the correct ownership of the domains we list for sale, control the clear communication of the sale process and to ensure the change of ownership occurs correctly and timely.