1. Welcome to DNTrade. If you want to find out about the latest domain name industry news or talk, share, learn, buy, sell, trade or develop domain names - then you've come to the right place. It's a diverse and active community, with domain investors, web developers and online marketers - and it's free! Click here to join now.
    Dismiss Notice

Woothemes refund

Discussion in 'Web Development' started by findtim, Feb 13, 2016.

  1. findtim

    findtim Membership: VIP

    Joined:
    Dec 13, 2011
    Messages:
    7,335
    Likes Received:
    1,508
    auDA Member:
    Yes
    praise where its due.
    yesterday i purchased a plugin and purchased the wrong one !! i think an easy mistake as they have " woothemes product add ons" and " Woocommerce gravity forms product add ons"

    i wasn't concerntrating and download the non gravity forms one i wanted, so i jumped straight onto support and told them, and told them i was going to now buy the one i wanted, which i did.

    well this morning my money has been refunded, a very polite note came with the notification " sorry the plugin didn't work out for you we have refunded back to paypal "

    well done woothemes, honest mistake fixed, bloody go damage control as i was expecting " sorry, this is a digital download and can't be refunded" which i have seen online forums other companies do.

    tim
     
    atom likes this.
  2. chris

    chris Administrator

    Joined:
    Mar 7, 2010
    Messages:
    2,250
    Likes Received:
    820
    auDA Member:
    Yes
    Agree @findtim -- had nothing but good experiences with WooThemes and WooCommerce support.