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Under Attack

Discussion in 'General Domain Discussion' started by ErezY, May 9, 2019.

  1. ErezY

    ErezY Membership: Community

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    Oh Dear Guys, I hope someone can help me.

    I'm under attack with auDA complaints against some of the domain names that I have held for years (I have not purchased any domain names in the last 2 years). So far there was 1 earlier in the week and now 19 more.

    Ironically among the domain names, auDA said they are unable to determine eligibility of webcreations.com.au which happens to be registered to Advanced Web Creations Pty Ltd? Obviously they are not investigating any of the complains and just forwarding them on. And obviously this is just an attack on randomly on my domains.

    Other domains either redirect to another website or a Motorization page.

    Does anyone have advise on how I weather this storm?

    Thanks
    Erez
     
  2. Lucky

    Lucky Membership: Community

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    Did complaint come from auDA or registrar?
     
  3. ErezY

    ErezY Membership: Community

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    Email from registrar:

    "We're reaching out to you today as we've received a request to follow up on a complain from auDA on some domains you are listed as registrant contact for."

    "They are unable to determine your eligibility to hold the domains from the information in the .au database or via any information on the websites involved."
     
  4. Bacon Farmer

    Bacon Farmer Membership: VIP

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    That's pretty lazy auDA.
     
  5. ErezY

    ErezY Membership: Community

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    Yeah, plus the domain has been registered since 1997. I don't even think the "closely and substantially" clause was a thing. :(
     
  6. Lucky

    Lucky Membership: Community

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    Can you say who the registrar is? Some are more savvy at complaints than others.
     
  7. ErezY

    ErezY Membership: Community

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    I don't want to make this into a big deal, I understand auDA are just doing their job and checking on policy. It just happens that the 1 domain I mentioned was earlier in the week seems to have been immediately rejected with no real clear explanation and following day this bigger list (which included webcreations.com.au) arrived causing a bit of a shock to the system. :confused:

    Just looking for any general feedback and experience people have had now that I've joined the hit list.
     
    Last edited: May 10, 2019
  8. Scott.L

    Scott.L Membership: Trader

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    auDA Member:
    Yes
    I'll assume your registrant details are invalid, i.e. ABN or business name are not registered. In that regard, to be eligible to retain your domains your registrar will simply require you to provide evidence of your valid and current ABN or business name. I'm confident auDA will provide you with enough time to sort it out.

    Let us know if that's the issue and if so, let us how you go. Cheers.
     
  9. ErezY

    ErezY Membership: Community

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    Unfortunately it wasn't as simple as that. It's a website I'm working on not uploaded to the domain yet, so domain was empty. But yes, I would expect a reply to "sort it out" rather than a reply "not good enough your domain will be deleted in 4 days". Its a lesson not to be complacent with the auDA policy. :) I'm still in negotiations about this one. Fingers crossed.
     
  10. Scott.L

    Scott.L Membership: Trader

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    auDA Member:
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    I'm glad it's progressing for you. I'm actually surprised they have pegged you on monetisation?
     
  11. Lucky

    Lucky Membership: Community

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    Do you still have 20 complaints, or are majority ok now?
     
  12. ErezY

    ErezY Membership: Community

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    I ended up losing 8 domains out of the 20.

    I thought it would be best to wait for the case to be closed and domains dropped, which they have today, before I wrote about my first auDA complaint experience in the 22 years since I have owned my first .com.au domain name.

    In hindsight, I was glad that I had experienced the first auDA complaint with the 1 domain which taught me not to be complacent with my reply. In the case of the first complaint, the domain name was not pointing to any DNS hence there was no website, so I guess it was fair enough that I received the complaint. When I got the domain, I was working on a comparison site but never finished it as I moved on to another paying project, putting this project on hold, but unfortunately did not think I needed to monetise the domain. I sent this info, along with logo and wire frame screenshot, to auDA and the ultimate reply was “you have not met the eligibility criteria”.

    When I received the complaint of 19 domain, with the great assistance of this community, thanks to everyone that reached out, and the experience with the first auDA complaint, initially received a week before, I know I need to provide as much information as I could to show that all domains where in policy at one point in time and somewhere along the line unfortunately several of these domains, not all, neglected for a little while before putting them BACK into policy.

    I spent my weekend writing the response and submitted a rather lengthy reply about each domain with screenshots etc to my registrar who then forwarded the message to auDA. This was May 13th. On May 21st I received a reply from my registrar.

    It seemed that most evidence, screenshots of monitised service creation date etc have been ignored for a simple reply that included words like "As previously noted, this was also not a monetised domain name" (don't know where "As previously noted" came from) which I spent most of the reply showing that the domain names were in fact monetised for a long time since domain registration and while for a short time may have fallen out of policy, have now been corrected.

    I note I was given benefit of doubt on some of the domains which most likely prevented me having a heart attack.

    Then my eyes literally popped out of their socket when I saw the reply to JavaScript.com.au.

    In my 22 years in business, I have never been asked to provide “JavaScriping” service or product, doing a Google on "JavaScriping" returns "Including results for JavaScript". In fact, in my 22 years, I have been asked for and have provided many JavaScript product and services as any web design company would. In any case, isn't "JavaScript" close and substantial connection to "JavaScriping" service auDA conceded I was providing? If auDA know more about my business than me, what chance do I really have? In my opinion, this nonsense brash decision auDA should not have the right to make a call on when they also have the big red delete domain button on the same keyboard. If they have any doubt, they should request more information. This was so mind blowing, I was totally speechless, auDA did not deserve my respect for a reply and as such I lost this domain name I have owned since 2002.

    All this was followed by message from auDA instruction to my registrar the following

    Yes, 23rd, this gives me just 2 business days to reply to 11 domains left on the delete list provided to my registrar. It felt like they have a delete quota they need to reach, and I was the sucker.

    I scrambled to BEG for a review on four of the 11 domains remaining on the delete list, noting that I did not agree with their reply on the other domains, but really needed to concentrate on these four domains, one of which was used for emails, evidence was provided to auDA in original reply, and frankly I was just burned out from this process and just gave up hope on auAD policy review process.

    Thankfully auDA was kind enough to provide benefit of doubt on further review for these four domains which I’m very very thankful for. Thank you auDA, there is hope after all.
     
    Last edited: Jun 8, 2019
    Scott7, Scott.L and Bacon Farmer like this.
  13. geodomains

    geodomains Membership: VIP

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    auDA Member:
    Yes
    Google took away my adsense account with no recourse, some things in life suck. I'm glad you held onto some of your domains
    Don
     
  14. ttfan

    ttfan Membership: Community

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    auDA Member:
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    Wow, this story has pretty ensured I won't be investing in any more .com.au domains... why pay $$$ for something that can so easily be taken from you!
     
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  15. Scott.L

    Scott.L Membership: Trader

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    auDA Member:
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    Bound to happen when industry experience is gouged out and replaced with (beep)

    The trust is gone, self regulation is a joke when the directors are the members of the company, passing critical reforms and structural changes to the namespace which discriminate against a minority stakeholder. Now they're targeting domains that have no real basis for complaint when new rules are going to take effect in a couple of months, regardless.
     
    Last edited: Jun 10, 2019
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  16. snoopy

    snoopy Membership: VIP

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    Yes, the extension is a mess and is not worth having a lot fo money tied up in it. Most of this stuff is just red tape garbage, auDA arguing about the meaning of "service" as though they are Sheldon Cooper. Seek out a stable extension!
     
  17. Data Glasses

    Data Glasses Membership: VIP

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    Any suggestions ?
     
  18. snoopy

    snoopy Membership: VIP

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    .com - the greatest extension is the free world.
     
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  19. Bacon Farmer

    Bacon Farmer Membership: VIP

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    Shouldn't there be a moratorium on the application of the old rules given the impending liberalisation?
     
  20. Scott.L

    Scott.L Membership: Trader

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    auDA Member:
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    Common sense is a myth at auDA.
     
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