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Trying to create new cpanel account

Discussion in 'VentraIP.com.au' started by geodomains, Apr 15, 2013.

  1. geodomains

    geodomains Membership: VIP

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    auDA Member:
    Yes
    Been nearly 4 days now guys, I want to get this website up and running, I asked again today via eticket and still no answer.
    Normally you are quick to fix, but this is getting annoying.

    Don





    3 Days, 17 Hours ago Thursday, 11th April 2013 9:24PM

    Hi Don,

    I'm escalating this up to management as it appears the domain resides in our network under another user.

    Please let me know if you have any queries or concerns.

    Regards,

    Dean Walsh
    VentraIP Customer Care team
     
  2. angelogiuffrida

    angelogiuffrida Membership: VIP

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    Thanks Don, apologies on this. Checked into the ticket and we were waiting for a third party. I apologise we didn't make that clear or update you with the status.

    We heard back from the third-party an hour ago, and I've just updated your ticket now.

    Cheers,

    Angelo
     
  3. geodomains

    geodomains Membership: VIP

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    auDA Member:
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    Thanks Angelo
    :D
    Don