1. Welcome to DNTrade. If you want to find out about the latest domain name industry news or talk, share, learn, buy, sell, trade or develop domain names - then you've come to the right place. It's a diverse and active community, with domain investors, web developers and online marketers - and it's free! Click here to join now.
    Dismiss Notice

ToowoonBay.com.au ?????

Discussion in 'Drop.com.au' started by CyberClick, Oct 5, 2012.

  1. CyberClick

    CyberClick Membership: Trader

    Joined:
    Apr 20, 2009
    Messages:
    277
    Likes Received:
    18
    I just went to upload files to one of my domains: toowoonbay.com.au but found I'm not longer the owner. I'm wondering how this has happened as I have a paid receipt from drop registering this until 2014 ?

    Please explain.


    Dear Troy White (CyberClick),


    This is a payment receipt for Invoice 17747 ....


    Domain Renewal - toowoonbay.com.au

    Amount: $49.95 AUD
    Transaction #: 339914
    Total Paid: $49.95 AUD
    Remaining Balance: $0.00 AUD
    Status: Paid
     
  2. CyberClick

    CyberClick Membership: Trader

    Joined:
    Apr 20, 2009
    Messages:
    277
    Likes Received:
    18
    Whois Result for toowoonbay.com.au
    Registrant

    Name
    ACHEEVA BUSINESS SOLUTIONS PTY LTD
    ID
    ACN 060389675
    Person
    Greg Brown

    Domain

    Name
    toowoonbay.com.au
    UpdatedDate
    31-Jul-2012 13:24:31 UTC
    Status
    ok
    NameServer
    ns1.parkingspa.com
    NameServer
    ns2.parkingspa.com

    Registrar

    Handle
    Netfleet.com.au
    Name
    Netfleet.com.au
     
  3. acheeva

    acheeva Membership: VIP

    Joined:
    Aug 2, 2011
    Messages:
    327
    Likes Received:
    29
    Troy

    It was a Drop on 29/04/2012 won by me through drop.com.au
     
  4. CyberClick

    CyberClick Membership: Trader

    Joined:
    Apr 20, 2009
    Messages:
    277
    Likes Received:
    18
    Yes, I was guessing you picked it up on the drop. I have a paid renewal renewal receipt from drop dated 15/03/2012. I'm looking forward to drop's reply.
     
  5. Drop.com.au

    Drop.com.au Membership: VIP

    Joined:
    Nov 15, 2009
    Messages:
    812
    Likes Received:
    91
    Hi Troy,

    Can you please email all the details to support@drop.com.au and I will investigate this for you asap.

    thanks

    Peter Stevenson
    Operations Manager
     
  6. CyberClick

    CyberClick Membership: Trader

    Joined:
    Apr 20, 2009
    Messages:
    277
    Likes Received:
    18
    Thanks Peter, I've emailed the receipt. Obviously, I'm very concerned but I'm trying to remain to calm.

    Troy
     
  7. geodomains

    geodomains Membership: VIP

    Joined:
    Aug 18, 2008
    Messages:
    841
    Likes Received:
    101
    auDA Member:
    Yes
    I did own this domain as late as 2009 if it helps Troy, after that I have no idea whether I let it drop or sold it.

    Don
     
  8. CyberClick

    CyberClick Membership: Trader

    Joined:
    Apr 20, 2009
    Messages:
    277
    Likes Received:
    18
    I believe I bought it from you Don, I'd have to go back through my tax records to confirm. I'm filthy as currently buying a holiday house there.

    Troy
     
    Last edited: Oct 5, 2012
  9. smee

    smee Membership: Community

    Joined:
    Jun 27, 2011
    Messages:
    155
    Likes Received:
    5
    Understandable, but it also shows the domaining industry in Australia has some issues/maturing.
     
  10. ScottNugent

    ScottNugent Membership: VIP

    Joined:
    Apr 3, 2011
    Messages:
    557
    Likes Received:
    11
    Will definitely be watching to see how this one plays out. Could be human error or could be a process error with drop. I guess really it highlights the need to double check whatever you do for your business.
     
  11. CyberClick

    CyberClick Membership: Trader

    Joined:
    Apr 20, 2009
    Messages:
    277
    Likes Received:
    18
  12. johno69

    johno69 Membership: VIP

    Joined:
    Nov 29, 2008
    Messages:
    2,666
    Likes Received:
    423
    auDA Member:
    Yes
    I hope it all works out for everyone.
     
    Last edited: Oct 6, 2012
  13. CyberClick

    CyberClick Membership: Trader

    Joined:
    Apr 20, 2009
    Messages:
    277
    Likes Received:
    18
    I don't know how much Greg paid for it on the drop (and I don't believe Greg has done anything wrong), but he currently has it listed for sale for $1,745.00. I'd suggest Drop.com.au buy it back and return it to my ownership as quickly as possible.

    Would be terrible if someone else bought it and the price went up. Hoping for a resolution soon.
     
    Last edited: Oct 6, 2012
  14. Drop.com.au

    Drop.com.au Membership: VIP

    Joined:
    Nov 15, 2009
    Messages:
    812
    Likes Received:
    91
    Hi Troy,

    I have sent you an email.

    Peter Stevenson
    Operations Manager
     
  15. CyberClick

    CyberClick Membership: Trader

    Joined:
    Apr 20, 2009
    Messages:
    277
    Likes Received:
    18
    Thank you to Peter (Drop.com.au) and Greg (acheeva) and everyone else that helped in this unfortunate matter. It looks like to matter will now be resolved. Drop.com.au have been very proactive in finding a solution and I've been delighted with their response since flagging the issue.
     
  16. acheeva

    acheeva Membership: VIP

    Joined:
    Aug 2, 2011
    Messages:
    327
    Likes Received:
    29
    I would like to add that Drop has a history of being fair when mistakes are made; it is good to see
     
  17. snoopy

    snoopy Membership: VIP

    Joined:
    Jul 14, 2010
    Messages:
    4,596
    Likes Received:
    1,856
    I would think the question everyone is wondering is how this happened? It is a very lucky situation that the name was caught again by Drop and that the new owner was flexible with it. Could easily have been a situation where not much could be done.
     
  18. GGroup

    GGroup Membership: Community

    Joined:
    Apr 14, 2011
    Messages:
    93
    Likes Received:
    2
    To err is human... to really foul things up requires a computer.
     
  19. djuqa

    djuqa Membership: Trader

    Joined:
    Dec 20, 2009
    Messages:
    758
    Likes Received:
    2
    And to really F*** up needs a politician