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ticket notifications

findtim

Top Contributor
just received @ 35 "closing ticket" notifications, some i'd say are over 2 years old.
also i'm getting calss from clients who are getting them as well.

just a heads up
tim
 

Sim

Regular Member
Yup - got a heap too ... looks like someone just updated something which sent out a backlog of stuff. I'm just ignoring them.
 

Joel

Top Contributor
All they did was close the old support tickets in WHMCS which by default triggers the email notification of the ticket being closed.
They could have obviously just updated the mysql table for tickets to achieve the same result without the stack of emails going out.
 

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