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NAB forgot .au & compromised details of 60,000 customers

Scott7

Top Contributor
NAB mistakenly sent the bank account information of 60,000 customers to the owner of NAB.com because they forgot to add the .au to the email address.
Full article here.
 

DomainNames

Top Contributor
The reporter Georgia Wlkins gwilkins@fairfaxmedia.com.au incorrectly says the owner of NAB.com is a "Domain name squatter"... surely the reporter needs to learn a bit more about international domain names?

National Australia Bank probably needs to use NationalAustraliaBank.com.and NationalaustraliaBank.com.au instead of NAB.com.au They also should have bought the .com years ago or negotiated with the rightful owner if they wanted it for risk management to avoid what has occurred.

National Australia Bank Australia is not the only possible registrant for NAB.com globally. Wake up!
 

neddy

Top Contributor
@Scott7 - good one Scott - I also wrote about this overnight.

I imagine the registrant would have already been on the receiving end of many offers from the NAB. ;)
 

Scott7

Top Contributor
@Scott7I imagine the registrant would have already been on the receiving end of many offers from the NAB. ;)
They should have used a broker to secure it at a reasonable price. No one's going to sell it at 'mates rates' to major bank, and if they start throwing their weight around, the price is only going to go up.
 

Scott7

Top Contributor
Why would they sell it for less through a broker?
I know that you personally wouldn't sell it for less (and you don't need to because you have a far superior portfolio to this guy :D), however, I think most sellers would up the price when they knew that the potential buyer was a major bank with the exact match company name as the domain. To the NAB it is worth far more than it would be to almost any other end user. Whereas, with the anonymity of a broker, the seller can't know for sure who the buyer is and may settle for a lower offer than they would expect from a bank. Seven, even eight figures is loose change to the NAB. Not many sellers would expect that much for a 3L.com that while also being a word is not exactly in common use.
 

Erwin

Top Contributor
if only we had .au at the 2nd level years ago..
Australia has a bigger brother in .com that overshadows .au for a very long time to come..

A hard lesson learnt in checking & rechecking your email before it is sent in a business environment ..
 

DomainNames

Top Contributor
if only we had .au at the 2nd level years ago..
Australia has a bigger brother in .com that overshadows .au for a very long time to come..

A hard lesson learnt in checking & rechecking your email before it is sent in a business environment ..

I do not see you logic here sorry, There are 3000 domain name extensions in the world now. Having just .au would not stop errors It would make things far worse now for the current 3 million .com.au owners.

What happens if someone typed NAB. one of the other 3000 available domain name extension or these which are a live competing shorter "aX" extensions.
NAB.AI
NAB.AE
NAB.AF
NAB.AZ

etc.

What needs to be done is PROMOTE for people to use the .com.au . This shoud be priority for auDA, Ausregistry and all board members These bodies need to better promote the .com.au as being Australian and globally recognised in business not come up with something to compete and confuse people even more..
______
The owner of NAB.com actually has a logo which makes sense NAB ( Grab) a date. To "nab" something. It has nothing to do with the National Australia Bank. He would not have even known them when he first registered it probably.
 

Erwin

Top Contributor
I do not see you logic here sorry, There are 3000 domain name extensions in the world now. Having just .au would not stop errors It would make things far worse now for the current 3 million .com.au owners.

What happens if someone typed NAB. one of the other 3000 available domain name extension or these which are a live competing shorter "aX" extensions.
NAB.AI
NAB.AE
NAB.AF
NAB.AZ

etc.

What needs to be done is PROMOTE for people to use the .com.au . This shoud be priority for auDA, Ausregistry and all board members These bodies need to better promote the .com.au as being Australian and globally recognised in business not come up with something to compete and confuse people even more..
______
The owner of NAB.com actually has a logo which makes sense NAB ( Grab) a date. To "nab" something. It has nothing to do with the National Australia Bank. He would not have even known them when he first registered it probably.
The number of times I see people omit the .au in text (heck even verbal) on the street is still a concern was merely my angle here.. & that people need to be vigilant..
 

snoopy

Top Contributor
The number of times I see people omit the .au in text (heck even verbal) on the street is still a concern was merely my angle here.. & that people need to be vigilant..

It happens both ways, some people add .au to .com address e.g. johnsmith@hotmail.com.au. There will be problems no what what is used, if everyone used .au some would still type .com by mistake.

I find it strange that NAB is sending details of 60,000 customers via email? Surely a bank would have an internal system for that information?
 

Scott.L

Top Contributor
Its puzzling that @nab[au] sent an email to a "valid" email account held by @NAB[com]
i.e
info@nab.[com] or accounts@nab[com] - if it were an email containing a 'specialised' range of accounts holder info, why would a generic email be used instead of a more complex specialised email like, migrantaccounts@nab.[com].[au] or the account managers name like Scottemail@nab.[com].au

.
 

Scott7

Top Contributor
The weirdest thing about nab not buying the .com is how they missed the boat initially
Probably because the owner registered ( i.e. nabbed it :)) way back in 1994, before the National Australia Bank had rebranded to NAB. They didn't even own nab.com.au until about 2003 and even then it redirected to National.com.au.

In 1998 nab.com.au was a fishing info site, then partway through 1999 it became a car site and later that same year was turned into a web design site o_O
 

Erwin

Top Contributor
Probably because the owner registered ( i.e. nabbed it :)) way back in 1994, before the National Australia Bank had rebranded to NAB. They didn't even own nab.com.au until about 2003 and even then it redirected to National.com.au.

In 1998 nab.com.au was a fishing info site, then partway through 1999 it became a car site and later that same year was turned into a web design site o_O
Great investigating sir!
They should just buy the damn name & be done with it!
 

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