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hostgator trash

Discussion in 'Web Development' started by findtim, Aug 3, 2016.

  1. findtim

    findtim Membership: VIP

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    auDA Member:
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    it always amazes me of the 3 standards of service companies give.
    1) pre sale bliss
    2) you are now a customer so you just go into the mix
    and 3) leaving them shit fight !
    ----------
    i've always sung the praise of hostgator but now its time to move and i have been slowly doing it but last week i set in motion the move of @ 100 websites ( 2 x 50 sets ) , so it takes me 3 hours on help to get some one to tell me the easy way to "cpanel move" that many domains, then a slow reply saying that they are ready for download.
    so i start but it was the weekend so took my time, got almost all the way through as the download speed from them was 74 bps !!!! and this morning i get an email saying my "72 hours is up and can't download any more......" and this closing statement " Moving forward, we can not guarantee the existence of either the backup or the account on the server."

    disappointed
    tim
     
  2. helloworld

    helloworld Membership: VIP

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    I would have asked for the new host to do it but failing that there are numerous companies with high speed internet that could take care of it for you.
     
  3. findtim

    findtim Membership: VIP

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    i did, thats the speed they were getting

    tim
     
  4. Cooper Mills DomainLawyer

    Cooper Mills DomainLawyer Membership: VIP

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    auDA Member:
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    i have previously used overseas based hosting companies and the biggest issue I have had is latency. terrible latency! I have also found that you cant expect much if you are paying $50 a year.
    Tim (based on the fact that you run a heap of client websites) I would look at renting a managed server (so they are responsible for keeping the server going) from a reputable Australia provider and running your own client hosting, or alternatively look at some Australian based business level hosting eg. Ventra / Synergy, Bulletproof etc.
     
  5. ErezY

    ErezY Membership: Community

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    Support the Aussie Hosts!! These days they are just as competitive as the US.

    I have been using VentraIP / Synergy for over 3 years both VPS and Multi-Hosting. Its has been great and their ticket based support usually answered within the hour whatever time of day or time.
     
    eBranding.com.au likes this.
  6. findtim

    findtim Membership: VIP

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    i am moving to aussie, thats why i needed the cpanel backups
     
  7. Honan

    Honan Membership: VIP

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    What is the big secret Tim?
    Is there a reason you choose to not disclose who you are moving to?
    Just curious Tim
     
  8. findtim

    findtim Membership: VIP

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    no reason, didn't think it important.

    netvirtue , they have been VERY good
    tim
     
  9. ErezY

    ErezY Membership: Community

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    So you are with VentraIP servers after all ,. ;)
     
  10. findtim

    findtim Membership: VIP

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    i was once, i had a vps which i found annoying as i prefer someone else to fix any issues rather then me, i like my present decision.
    the only reason i had it was a client forced me to have one and we paid for 2 years upfront to get a discount but after 2 years they couldn't see value in the expense so they are currently on hostgator without any problems.
    it was a very active domain but now its pretty quiet for them and its just a corporate site. not ecom
    tim
     
  11. ErezY

    ErezY Membership: Community

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    Yes, I have done the same. Moved from VPS to Multi-Host for this reason (don't have time to manage VPS).

    What I was saying before is that netvirtue seems (100%) to be reselling VentraIP / SynergyWholesale services.
     
  12. Mick

    Mick Membership: Community

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    Only domains, not actual hosting they manage that all themselves. :)
     
  13. ErezY

    ErezY Membership: Community

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    There is absolutely nothing wrong with value add that netvirtue do for their clients. I had similar business for 11 years and couldn't get rid of my clients. Good service is everything! And I'm satisfied with VentraIP direct. :D