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Google "Guarantee" Adwords

Discussion in 'SEO & SEM Discussions' started by DrApple, May 24, 2016.

  1. DrApple

    DrApple Membership: Community

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    Google shut down an AdWords campaign a couple weeks ago.

    They initially sent a link to a vague page about a whole bunch of reasons they might disapprove and advert.
    I contact them and got clarification that they required a disclaimer for the testimonial says your personal experience may be different. I specifically asked them if the Money back guarantee was ok and was told yes.

    So I added a full page disclaimer and submitted it for review. They still refused to run the campaign because they said we used the words "Guaranteed or your money back" on the page. I said I was told "Money back guarantees" are ok. He went off and double checked this and said yes "Money back guarantee" is ok but not "Guaranteed or your money back".

    Now I was eating dinner and watching TV at the time of the call so I got the shits at that point and told him where to go. All their calls have been on weekends and after hours.

    So I can see maybe there is a very slight difference in meaning but am I wrong that they are being ridiculously pedantic?
     
  2. geodomains

    geodomains Membership: VIP

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    auDA Member:
    Yes
    Remember their motto " do no evil " it's a load of sh#t . They are the biggest search engine in the world and do whatever they like.
    Telling them where to go probably didn't help, but I can feel for you.
    Don
     
    Chris.C likes this.
  3. snoopy

    snoopy Membership: VIP

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    Just change the wording to "Money back guarantee".

    "Guaranteed or your money back" doesn't make sense to me.
     
  4. DrApple

    DrApple Membership: Community

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    It is part of a design element with a heading of Results. "Results - Money back guarantee" does not read as well. Some guy in India working for a tax dodging megacorp telling me what order I'm allowed to put words in.
     
  5. snoopy

    snoopy Membership: VIP

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    You can either go with the flow or against the flow.