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Dropped cold on Netfleet

Discussion in 'Netfleet.com.au' started by Kaiser77, Sep 24, 2011.

  1. Kaiser77

    Kaiser77 Membership: Community

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    I bought a domain during the week on Netfleet and after 4 days of trying to contact the guy he finally get back saying "Sorry, I didn't really want to sell it...no deal" and dropped me stone, motherless cold!!

    Extremely unhappy about this.
     
  2. neddy

    neddy Membership: VIP

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    auDA Member:
    Yes
    When you say you bought a name, did you have an agreement with the seller initially via offer / counteroffer? Or did you just offer his "target price"?

    I suggest you send a ticket to Netfleet to investigate for you. They are very "hot" on people doing the right thing.

    This is from their website at http://www.netfleet.com.au/rules-and-regulations:
     
  3. Kaiser77

    Kaiser77 Membership: Community

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    He had a "Target Price" of $500 which I accepted. A subsequent email arrived moments later from Netfleet stating,

    "Netfleet Notification - Sale agreed for [name].com.au"

    I can't be any more clean cut than this.

    K77.
     
  4. DnEbook

    DnEbook Membership: VIP

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    In the Bargain Basement there is a few domains with the offer equal to the asking price ?

    Might be time to clean house
     
  5. Kaiser77

    Kaiser77 Membership: Community

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    Two can play that game

    I wonder what would happen if we too got online and offered some of our prime generic names for about $100 and then reneg'ed on any sale.

    Believe me, it's been suggested twice in the last 2 days by colleagues we've spoken to.

    It's the best free advertising around AND you don't have to honour the sale agreeement, just send an email to the poor, unfortunate buyer stating that you have changed your mind and the deal is off.

    Maybe it's time to shake the tree.

    Still waiting for some action on this, will keep you posted folks.

    K77.
     
  6. snoopy

    snoopy Membership: VIP

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    Just takes one buyer willing to pay for legal expenses to sue (or at least get a lawyer on the buyers tail) and it would be on. Need to way up the value of the names/degree to which it is underpriced versus what those costs are likely to be.
     
  7. neddy

    neddy Membership: VIP

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    auDA Member:
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    It is the weekend K77 - I'm sure someone from NF will respond tomorrow.
     
  8. Mark

    Mark Membership: VIP

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    Hi K77

    This is most disappointing. I have responded to your ticket, and I am also chasing the seller up

    Cheers
    Mark
     
  9. Mark

    Mark Membership: VIP

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    Quick update - I have heard back from the seller who has informed me:

    “Apologies for the delayed reply, I have been overseas.

    An employee of ours added this to domain to Net Fleet by accident without authorisation, I apologise but this domain was not and is not for sale.”

    In this situation there is nothing we can realistically do, and we will have to put it down to a failed sale. I have asked the seller to do a full audit of their domain names listed, and remove any that are not for sale.

    Cheers, Mark
     
  10. Kaiser77

    Kaiser77 Membership: Community

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    Not happy Mark.

    So now I have no right of reply other than, "Oh well... these things happen".

    I must remember that one - "an employee added this to domain to Net Fleet by accident without authorisation... oops, sorry".

    I must remember that for future reference.

    Zero credibility for this "outcome" Netfleet, you have certainly sent the WRONG message to the domaining community. Very upset about this.

    K77.
     
  11. Shane

    Shane Membership: VIP

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    Instead of blaming Netfleet, why don't you chase the non-seller yourself?

    Given that Netfleet is a free service, you can hardly expect them to pay for legal action on your behalf.
     
  12. neddy

    neddy Membership: VIP

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    auDA Member:
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    Mark, there is obviously a big disparity between this comment, and the one that K77 posted initially.
    On the face, it doesn't sound as if it was "by accident without authorisation" to me. Did you broach the initial response made to K77 with the account holder?
     
  13. neddy

    neddy Membership: VIP

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    auDA Member:
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    To be fair to K77, I don't think that is what he was suggesting Shane. I don't think anybody using NF would expect them to sue on their behalf!

    I think we'd all be pissed off though if we thought we'd bought a domain on NF and got that sort of initial response from the seller.

    I also know that at the very least I'd be on to NF asking them to enforce their market place rules (which I highlighted earlier). Obviously if NF believes it is a genuine circumstance, then they have to weigh that up.

    But the point is that it does set a precedent.
     
  14. johno69

    johno69 Membership: VIP

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    While it is not a nice thing to happen, my partner actually went on netfleet a week ago and asked me why I was selling the domain for a project we are working on.

    I had simply forgotten to remove it now that we have decided again to go down that path.

    While it's not great from a buyers view, I can see how these things may happen. Even if they had listed it with intent to sell, things can change over time. And with there being no time limit to make sure all listings are fresh, it will happen more and more.
     
  15. Bacon Farmer

    Bacon Farmer Membership: VIP

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    "Netfleet will act ruthlessly to ensure the integrity of this domain name marketplace. This includes banning members without notice, recording and blacklisting IP addresses as well as reporting any legal impropriety to the relevant authorities."

    This seller just took a dump on the "integrity of this domain name marketplace". Surely some sort of punitive action is required fellas, to prevent more of this crap happening.
     
  16. Mark

    Mark Membership: VIP

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    K77, I understand your frustration, and I'm trying to be as fair and realistic as possible.

    Having looked at the situation, and taking in to account that the seller is a contributing member of this forum, been a client of Netfleet for more than 2 years, has both bought and sold domains, and we have never had any issues reported, I feel in this instance I have to give them the benefit of doubt and accept their apologies.

    We do and always will ban clients who compromise the integrity of the platform - in this instance, IMHO I think the seller made an innocent mistake.
     
  17. neddy

    neddy Membership: VIP

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    auDA Member:
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    I understand what you say Johno - things can and do happen.

    But what has got me riled up is the initial comment that K77 received.

    "Sorry, I didn't really want to sell it...no deal".

    That doesn't sound like a mistake to me.

    If you have a listing on eBay and don't honor it; you get a black mark.
     
  18. DavidL

    DavidL Membership: VIP

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    That's the crux of the problem. Domains don't sell in 7 days like an eBay auction or 30 days like a car or 2 months like a house.

    I can't see a solution - as a seller I'd hate to be required to update all my domains every month/quarter etc. I think buyers just need to accept that honest mistakes/oversights will happen on occasion and although it sucks, it's just the nature of the business.
     
  19. DavidL

    DavidL Membership: VIP

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    The difference is, on eBay you've listed the item less than 7 days ago AND paid good money to do so.

    Therefore sellers are more motivated and have no excuse for circumstances changing.
     
  20. johno69

    johno69 Membership: VIP

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    What if a listing had a 12 month shelf life?

    After 12 months you get an email notification saying the listing has ended "Relist here".

    Then at least it will filter out domains that have been sold, are no longer for sale for other reasons.

    There will of course still be some that still fall into the "No longer for sale" category, but at least the majority will be true listings.

    Who knows, there could even be some listed on NF that are available for hand reg.

    Just an idea anyway, i'm all for up to date information.