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COR Process Changes

Discussion in 'VentraIP.com.au' started by VentraIP, Oct 14, 2011.

  1. VentraIP

    VentraIP Membership: VIP

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    Hi Guys,

    After last weeks ordeal regarding our COR process, we've taken the feedback on-board and have re-worked the email messages that are sent to the 'old' and 'new' registrant.

    These changes will assist in clarifying the next step that's required to move the domain name into a new VIPControl account for the new registrant.

    The process to move the domain name into another user's VIPControl account is seamless, and takes around 20 seconds to complete... without requiring a shred of paperwork.

    Please feel free to complete the COR process to see the new notification emails if you wish, and if you have any feedback, please feel free to contact me directly at customercare@ventraip.com.au.

    As we've pointed out previously, we do take constructive feedback on-board, and appreciate it via the correct channels.

    Cheers,

    Angelo Giuffrida
    Chief Operating Officer
     
  2. DomainNames

    DomainNames Membership: Community

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    :) Hi VentraIP, drop.com.au offers COR at $29.95 now. can you advise your latest prices for COR ( Change of Registrant).

    Better still since it's now fully automated by you and does not require any admin could you make the price the same as the registration fee? $19.95. Why charge extra if its all automatic now the same as a new registration with no manual ventraip staff needed? Why do people need to pay extra?

    Admin can you then update the Domain Register Pricing area of dntrade so it's correct? http://www.dntrade.com.au/domain-registrars.php
     
    Last edited: Nov 2, 2011
  3. sp@rky13

    sp@rky13 Membership: Community

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    The reason and I'm guessing this'll be their response is that when you have a manual or automated system there's costs involved with both. In a manual system you've got to pay the dude who manually does it. In an automatic system you're paying for the dude who developed it. I don't think they'd take it down to the cost of a .com.au domain, until at least they've recouped their costs though making it $29 is more likely.
     
  4. DomainNames

    DomainNames Membership: Community

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    COR's have been free for .com's for years. Its totally possible here with the systems Drop and Ventraip has. It is merely a domain "internal push". ( the only cost needed would be the new registration fee currently $19.95 weith VentraIP)

    http://www.nictips.com/Domain-Information/Domain-Push-Explained.html

    "Thus in effect a push is best described as relinquishing all rights to a domain name you have control of. Most registrars offer this as a free service but there is some out there that charge for this service. We strongly suggest that you check your registrars policies. All registrars listed on our site offer free internal pushes."

    High COR ( change of registrant prices) and red tape/ paperwork have hindered the .au namespace aftermarket for domain names for too long . Most novices are shocked they have to pay a COR fee sometimes higher than the price they bought the name for.

    Hopefully VentraIP will set the new benchmark and get this done at the $19.95 price. Its been a rip off by many registrars for too long. They seem to be one of the few companies listening and not ripping off people. ( they thus make good money from loyal customers hosting with them etc)

    We register ALL our new non drop domain names via ventraip.com.au now. Their service seems to be the best, easy to use control panel, fast support and good prices!

    Come on Ventraip you can do it!!! Announce a $19.95 COR and you will clean up! Admin would have to make an major announcement with news such as that! :)
     
    Last edited: Nov 2, 2011
  5. DavidL

    DavidL Membership: VIP

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    auDA Member:
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    Not sure 'cleaning up' is quite the term I'd use! Even if the system is fully automated, charging $19.95 and making a couple of dollars for each domain is never going to cover the cost of development or the support that it necessitates.

    Would be great to see though....
     
  6. Mick

    Mick Membership: Community

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    8 days until the COR 6 month restriction is removed, which means thats one less step for any kind of manual approval, so who knows what we may announce. ;)
     
  7. DomainNames

    DomainNames Membership: Community

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    Perfect time for some smart registrar to make a "major" COR announcement on lowest pricing for the national media to pick up as a story :)
     
  8. Shane

    Shane Membership: VIP

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    I highly doubt the national media will care about a COR price change! :p
     
  9. DomainNames

    DomainNames Membership: Community

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    Shane You might be surprised who is on this forum and reads it for tech / business / investing news stories :)

    The story would be about domain names and the policy change.. what it means for domain name sales, investing followed up with a price example.
     
  10. Chris.C

    Chris.C Membership: VIP

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    Agreed - but that said, I'm sure Drop's automated COR has paid for itself many times over already. So dropping their price, as they have already done, to maintain market leadership shouldn't be a problem.

    Now that there are two automated services on the market we will see a good, old fashioned, economic race to the bottom...

    :p

    I love capitalism.

    Agreed.
     
  11. DomainNames

    DomainNames Membership: Community

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    Ventraip willl get more hosting customers if they do it also.
     
    Last edited: Nov 3, 2011
  12. zhenjie

    zhenjie Membership: VIP

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    I tried a COR a few weeks ago and the ticket was created saying it would be completed. Tickets now closed but nothing changed, still the old Registers details. Still a tad confusing and as a client feel out of the loop in the process still.
     
  13. Mick

    Mick Membership: Community

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    Th ticket that is created only confirms you wish to perform the COR, you'll then receive an email with a URL where you need to complete the process and provide the new registrant details. If you didn't receive that email reply to the ticket and it can be resent for you. :)
     
  14. zhenjie

    zhenjie Membership: VIP

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    Thanks Mick. Had the email resent and COR restarted and seems to have gone through good now. Must have been an email typo I did.