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Contant Timeouts on VentraIP Economy Hosting?

Discussion in 'Hosting' started by Lucas, Jan 27, 2013.

  1. Lucas

    Lucas Membership: Trader

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    I set up a blog for my father a few days ago on one of my VentraIP economy hosting accounts. And we have both been very frustrated by the constant timeouts both when trying to use ftp and when browsing the website in the browser. To the point where it is unusable. I have never had problems with VentaIPs hosting until now. Has anyone else noticed this lately?
     
  2. chris

    chris Administrator

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    auDA Member:
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    Hi Lucas, I haven't noticed anything with my sites. I'd log a ticket and let them know.
     
  3. johno69

    johno69 Membership: VIP

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    auDA Member:
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    I've been experiencing the same on a reseller account for a few weeks now.

    Is as you say, unusable at times.
     
  4. chris

    chris Administrator

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    auDA Member:
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    Maybe try a monitoring service that logs the timeouts and send that to their techs. It might help them diagnose the issue.
     
  5. VentraIP

    VentraIP Membership: VIP

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    Hi Lucas,

    Can you please give me the eTicket where you have advised us about this?

    Most of the time, timeouts are caused by you being blocked in the servers firewall for excessive FTP connections and adding your IP to the tempban list. We can very easily see this and let you know if this is the case.
     
  6. Lucas

    Lucas Membership: Trader

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    vip-a6518536
     
  7. DnEbook

    DnEbook Membership: VIP

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    I am on a shared server and compared to the last hosting company i gotta admit i have been happy to this point, hope you get it sorted out
     
  8. Zachorazor

    Zachorazor Membership: Community

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    Update?

    Hi.

    I was just wondering what became of this issue. Is this case or are these kinds of time-outs ongoing?

    Thanks.

    Zach
     
  9. helloworld

    helloworld Membership: VIP

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  10. Zachorazor

    Zachorazor Membership: Community

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    Thanks. I'll check that out.

    Regards,

    Zach