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Check your VentraIP domain names - Missing domains

Discussion in 'VentraIP.com.au' started by zhenjie, Mar 28, 2013.

  1. zhenjie

    zhenjie Membership: VIP

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    Just a warning to those who have or are going to transfer a large number of domains to VentraIP. For whatever reason VentraIP can sometimes drop the ball and domains that you've transferred over will not show up in your Domain Management list in VIP Control.

    I've already had a few where I received notifications of expiry and they were never published on my list. Now I have to go through all my domains to make sure no more are stuck in limbo.
     
  2. Mick

    Mick Membership: Community

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    VIPControl will only show domains that are active or pending transfer. If a domain failed to transfer we're able to see it and tell you why. It won't be missing from your account just not visible in VIPControl :)
     
  3. smee

    smee Membership: Community

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    So why not list it with a message stating 'why'.
     
  4. zhenjie

    zhenjie Membership: VIP

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    These domains were active and no mention of them having failed transfer?
     
  5. angelogiuffrida

    angelogiuffrida Membership: VIP

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    Can you give me an example of the domain names, or a ticket ID (if you've opened a case about it)?
     
  6. BenWalker

    BenWalker Membership: Community

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    Happened to me as well. But they did fix it after a support ticket request.